Rider Policies
- No smoking of any type is permitted on any RCT bus – the chewing of tobacco or tobacco-related products is also forbidden while riding the bus.
- Consumption of alcoholic beverages is prohibited on any RCT bus and at the transit center. You will not be permitted to board the bus if you are under the influence of drugs or alcohol. *Driver discretion is used*
- NO EATING OR DRINKING – Passengers are not permitted to eat or drink when riding. Any food or drink brought on board must be completely covered and drinks must be in a spill-proof cup.
- No littering or defacing of property.
- No profanity or boisterous conduct.
- Radios, scanners, or media players may not be used on the bus unless the sound is transmitted to the user by earphones or headphones.
- Animals are not permitted on the bus except seeing eye dogs and hearing aid animals.
- Guns, knives, explosives, dangerous liquids, and hand-carried parcels that could cause injury to other passengers are banned by law.
- Shirts and shoes must be worn.
Violating any of the RCT rider policies can result in the removal of a passenger from the bus at any time during the bus route.
There is no loitering at the Transit Center. Passengers are not permitted to arrive at the transit center more than one hour before their scheduled bus is to leave the transit center. Anyone in violation of the no-loitering policy will be asked to leave, and authorities will be notified if necessary.
Reasonable Accommodations & Modifications Service
Richland County Transit will honor and accommodate any reasonable modification to service. We will make every attempt to provide transportation that meets our clients’ needs as long as the request: does not fundamentally alter the service, does not create a direct threat to the health and safety of others, is necessary to permit the passenger to use the services for their intended purpose (nondiscriminatory). All reasonable modifications should be made as soon as possible. Reasonable modification requests on RCT should be made at the time of the trip reservation to allow for proper consideration and planning for such modification. If you require reasonable accommodation, please notify your operator or call 419-522-4504.
Code of Conduct
DAR Visitor Policy
Consistent with federal regulation 49 C.F.R. Section 37.127 and Section 37.125, Richland County Transit Dial-A-Ride (RCT DAR) (ADA Paratransit) will provide service to eligible visitors from outside of the RCT DAR service area for a period of 21 days during any 12-month period. The 21 days can be used as single days or can be consecutive days. Visitors to the area serviced by RCT DAR who wish to use the ADA service must call: (419) 522-4504. RCT DAR requests from the visitor, documentation showing that he/she has ADA paratransit eligibility with a home agency, such as a certification letter or an identification card. For any visitor who does not have eligibility with a home agency or resides in an area without ADA paratransit services (e.g., international visitors), the ADA Paratransit Eligibility Coordinator may request additional documentation of his/her disability, such as a letter from a medical professional, an SSDI letter, or a state-issued accessible parking permit.
ADA-Paratransit No Show/Late Cancellation Policy
Title VI
The Richland County Transit Board does not discriminate on the basis of race, color, or national origin in its programs, services, or activities. Inquires or complaints regarding the non-discrimination policies, including the RCTB’s Title VI process, may be directed to the Fiscal Officer at 19 North Main Street, Mansfield, Ohio 44902 or by phone at 419-774-6396.
ADA Complaint Process
RCT Main Office
Office Hours
Mon-Fri 9:00am-5:00pm
Hours of Operation
Mon-Fri 6:00am-6:30pm
Contact Information
232 North Main Street
Mansfield, Ohio 44905
Phone: 419-522-4504
Fax: 419-522-3157
Stanton Transit Station
Terminal Hours
Mon-Fri 6:00am-5:30pm
Location
74 South Diamond Street
Mansfield, Ohio 44902
RCT Board
Contact Information
19 North Main Street
Mansfield, Ohio 44902
Phone: 419-774-5684
This service is provided as a public service for the people of Richland County by the Richland County Transit Board.